Telephone assistance

Telephone assistance

963 132 148

Do you need help or have any queries regarding responsible gaming? Our helpline is here to provide you with the support you need.

What does this support service offer?

Information about risks

We will inform you of all the risks that gambling activity may generate, so that you are fully aware of the possible consequences.

Self-assessment test

We will inform you about the possibility of taking the self-assessment test approved by the Directorate General for the Regulation of Gambling (DGOJ) to assess your relationship with gambling.

Self-prohibition and self-exclusion

We can guide you through exercising your self-prohibition or self-exclusion powers, helping you take steps to protect yourself if you feel that gambling is negatively affecting your life.

Public prevention services

We will provide you with all the information you need to contact the various public services for the prevention and care of gambling-related disorders.

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